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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Rigoberto Iglesias

April 23, 2025

5  out of  5
rating by Rigoberto Iglesias
"I want to take time to say thanks to Ilia Rodriguez. She was very helpful and prompt on getting my new policy. Thanks again and keep up the good work!!!"
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idalmis reyes

April 18, 2025

5  out of  5
rating by idalmis reyes
"I enjoy giving credit where credit is owed! Ive been working with Jennifer Robinson for over 10 years. She has been my sole contact for all my insurance needs. She has gone over and beyond to ALWAYS accommodate my every request; whether it has been for renewal, or just my random questions 😂. i cant think of anyone else I would recommend for all your insurance needs if not Jennifer. Her personality together with her professionalism has won my heart and business for as long as she is an agent! Thank you Jennifer for your attention to details throughout the years!!!"
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Nelson Bosque

April 16, 2025

5  out of  5
rating by Nelson Bosque
"Vanessa was GREAT!! I moved to FL from another state, she explained everything in detail and made it effortless. THANK YOU!"
We responded:
"Thank you, Nelson for your 5-star review! I appreciate your business and taking the time to provide your experience with our team."
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Suzet Hernandez

April 16, 2025

5  out of  5
rating by Suzet Hernandez
"Excellent customer service. I spoke to Ilia Rodriguez who was very professional and helpful."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Ilia. Thank you, Carlos Martinez, Agent "
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Mauricio Alvarez

April 15, 2025

5  out of  5
rating by Mauricio Alvarez
"I have been advised by Carlos Martinez's company for over 10 years, personally by Jennifer Robinson, who is more than an advisor, she has become a friend whom I can trust, always prioritizing good service and the best for me as a client. She has always been a person with very professional judgment, offering the best within her possibilities to me as a client. Carlos, Jennifer, highly recommended, A1+ service."
We responded:
"Thank you, Mauricio, for taking the time to share your thoughts about Jennifer. We appreciate your business and know its clients like you that allow us to grow our business? I sincerely appreciate your loyalty to our agency, Carlos"
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David Thau

April 10, 2025

5  out of  5
rating by David Thau
"I highly recommend this state farm office specifically as they are very kind, efficient,and always ready to help. Specially jennifer, she's a sweetheart and will do everything possible to satisfy her customers."
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Julie Kelley

April 9, 2025

5  out of  5
rating by Julie Kelley
"For over 30 years Carlos Martinez State Farm Insurance Agency has been providing outstanding service.Ilia Rodriguez in particular was an integral element in securing my sanity and should be commended for her diligence"
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Maurice Manswell

April 2, 2025

5  out of  5
rating by Maurice Manswell
"They are amazing! I worked with Rudy mainly, and I have nothing but great things to say about them. They have been with me since the inception of my company and I never want to leave them!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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lianet hernandez

April 2, 2025

5  out of  5
rating by lianet hernandez
"Jennifer is so professional and on time with everything. this company is the best to work with"
We responded:
"Hi Lianet, I appreciate you taking the time to comment about your experience with Jennifer. It really makes my job easier, and we will continue to strive to meet your expectations. Thank you so much! "
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Nathali Huet

March 31, 2025

5  out of  5
rating by Nathali Huet
"Jennifer Robinson has been my agent over the years and she is truly exceptional! She is incredibly knowledgeable, friendly, and attentive. Jennifer takes the time to thoroughly explain all options and it's clear that she genuinely cares about helping her clients and goes above and beyond to ensure they're satisfied. Thank you for the wonderful experience!"
We responded:
"Hello Nathali, Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ike Dvir

March 30, 2025

5  out of  5
rating by Ike Dvir
"Rodolfo at the agency Was the rep who assisted me with my application for my trucks insurance. He was very professional and helped me to get the best for the buck. I got way better coverage than progressive was giving me for much less. I also insure my motorcycle with them. Good people"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Karina Herrera

March 28, 2025

5  out of  5
rating by Karina Herrera
"Good customer service! I was needing new quotes when I was about to renew my car and Ilia Rodriguez sent me 3 offers. Thank you!"
We responded:
"Hello Karina, Thank you for kind comments regarding your interaction with Ilia."
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Jaylene Garcia

March 25, 2025

5  out of  5
rating by Jaylene Garcia
"Best insurance company in Miami, extremely thorough and reliable! I’ve had the pleasure of having Rudy as my agent and he always provides top notch service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gregg Guilford

March 21, 2025

5  out of  5
rating by Gregg Guilford
"This office is the best! It has been a while since having auto insurance with them, and then out of the blue I received an estimate from Rudy offering me a policy with huge savings, and totally unsolicited. Who does that after all those years? Carlos and his team do and that's why I can't say enough good things about they never forget you and are always trying to help. He treats you like family, and not many do in this day and time. Just amazing...Cudos and thanks to Carlos & Rudy for watching my back! Call them, you won't be disappointed...Gregg Guilford"
We responded:
"Gregg, we appreciate your kind words. Thank you again for your business!"
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Brian Klee

March 4, 2025

5  out of  5
rating by Brian Klee
"Ilia was a pleasure to deal with. She made transferring several policies easy and saved me money as well. Her commitment to the customer is top notch."
We responded:
"Thank you! Brian, we appreciate you taking the time and providing 5-star review and letting us know about your positive experience with Ilia. "
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Jim Wall

December 30, 2024

5  out of  5
rating by Jim Wall
"Carlos and Rudy always offered great customer service and responded quickly. Carlos is the rare type of person who will go out of good way to set something right and always be honest. Highly recommended."
We responded:
"Thank you for your 5-star review Jim, I hope you're doing good. Have great new year and sincerely appreciate your kind words. My State Farm team and I are happy to be your good neighbor!"
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Diarelis Alonso

December 29, 2024

5  out of  5
rating by Diarelis Alonso
"More than an agency, more than a good neighbor, they are always there as a true friend !!!! Excelente 5 star"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Marir

November 6, 2024

5  out of  5
rating by Marir
"Excellency in customer services. Thank you to all the specialist they are the best. Excelencia en servicio y trato al cliente. Gracias a todos los especialistas."
We responded:
"Thank you !"
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Nancy Gonzalez

August 27, 2024

5  out of  5
rating by Nancy Gonzalez
"This office extremely reliable and trustworthy. If I could give 10 stars I would."
We responded:
"Hi Nancy, really appreciate you taking the time and providing these comments about our team. We will always thrive to keep your trust and faith in our agency. "
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Elianni Jimenez Velázquez

August 16, 2024

5  out of  5
rating by Elianni Jimenez Velázquez
"Ha sido un excelente servicio, se los recomiendo 100%, son super profesionales y tienen un excelente trato."
We responded:
"Muchas Gracias and thank you Elianni! for taking the time and to comment on our service to you. We appreciate your business."
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vijay paul

July 31, 2024

5  out of  5
rating by vijay paul
"Absolutely the best company to work with. Vanessa Perez is amazing and super attentive to her clients. I'm so happy to know that customer service of this caliber still exist in the professional world. Five + Stars...."
We responded:
"Hi Vijay, Thank you so much for your taking the time and recognizing. Vanessa's efforts. We really appreciate your business and hope to continue our relationship for the long term. "
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Patricia Arboleda

July 3, 2024

5  out of  5
rating by Patricia Arboleda
"I have the best experience bringing my additional business to this office, the attention I received from Rodolfo (Rudy) was magnificent, the way he was able to help me by saving money while adding profit to this office, his expertise at work got me good rates and discounts that are very much appreciated, he is very informative, friendly and very professional, he cares about fulfilling your needs and that you receive the coverage needed, I highly recommend Rudy to anyone looking to have good coverage at a very good rate. Thank you Rudy."
We responded:
"Hello Patricia, Thank you so much for your kind words about Rudy. We appreciate your business and will continue to serve you as best we can. "
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TAXAID COM

June 6, 2024

5  out of  5
rating by TAXAID COM
"Jennifer Robinson everyone C Martinez Insurance Agency are responsive, service oriented and have great prices for their customers."
We responded:
"Hi Ron, Thanks for the 5-star review on Jennifer, I appreciate you taking the time to leave comment and we appreciate your business!"
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Adam Silverstone

May 28, 2024

5  out of  5
rating by Adam Silverstone
"Jenny has always provided outstanding service and is always happy to help. She never ceases to to go to the ends of her reach to ensure I am getting the best possible rates with the most amount of coverage necessary for what what I need. I have 2 cars both are insured with the assistance of Jenny and I recommend her to anyone and everyone anytime someone even mentions car insurance"
We responded:
"H Adam, Thank you for your kind words about Jennifer. We are better only when we succeed through our actions. And clients like you make it all worthwhile. "
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robert mckeage

May 28, 2024

5  out of  5
rating by robert mckeage
"I've enjoyed working with Ilia Rodriguez on my State Farm policies for over a year. I am delighted to write this recommendation on her behalf. I find Ilia to be highly competent, hardworking, and efficient. She responds to all my inquiries within a few hours. She genuinely cares about fulfilling your needs and consistently goes above and beyond to ensure I receive the necessary information on time. In summary, she is friendly, positive, and extremely professional. I highly recommend her."
We responded:
"Hi Robert, Thank you for so much for recognizing Ilia's efforts. Clients like you make it all worthwhile. "
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Angel Rodriguez

May 22, 2024

5  out of  5
rating by Angel Rodriguez
"This has been the best experience I’ve had buying an insurance. I rarely get in contact with insurance offices because the attention is terrible. But this office is the exception! I mean everyone that got in the phone with me was very courteous and friendly. got contacted by Jennifer and she help me all the way through, very patiently, very professional. Jennifer thank you so much."
We responded:
"Hi Angel, You are truly appreciated. I want to thank you for your kind words about Jennifer and my team. You deserve the best of service. And we appreciate you. "